Shipping and Delivery
Shipping and Delivery
At Milost Cakes, we offer convenient shipping and delivery options to ensure that you receive our delicious cakes in a timely and efficient manner. Please read the following information regarding our shipping and delivery process:
1. Delivery Methods:
a. Swiggy and Zomato:
– We partner with popular delivery platforms, such as Swiggy and Zomato, to provide delivery services to a wide range of locations.
– When placing an order through Swiggy or Zomato, you can enjoy the convenience of their reliable delivery service.
b. Direct Orders:
– For customers who prefer to order directly from us, we offer our own delivery service.
– By choosing this option, you can expect a seamless delivery experience directly from our dedicated team.
2. Time Slots and Charges:
– We understand the importance of flexibility when it comes to delivery timings. Therefore, we offer convenient time slots for you to choose from during the ordering process.
– Each time slot may have its own respective charges based on factors such as distance and demand.
– Please note that while we strive to deliver within the chosen time slot, delivery times are approximate and may vary due to unforeseen circumstances or high demand.
3. Delivery Areas:
– We currently offer delivery services to specific areas as mentioned on our website or as provided by Swiggy and Zomato.
– If your location is not within the designated delivery areas, please contact us to inquire about the possibility of arranging a special delivery (subject to availability and additional charges).
4. Packaging and Freshness:
– Our cakes are carefully packaged to ensure they arrive in pristine condition.
– We prioritize freshness and quality and take all necessary precautions to maintain the integrity of our products during transit.
5. Order Tracking:
– For orders placed through Swiggy or Zomato, you can track your delivery through their respective platforms.
– If you have placed a direct order with us, please feel free to contact our customer support team for assistance or updates on your delivery.
6. Availability and Delivery Times:
– Our delivery services are available during our operating hours, which are specified on our Contact Us page.
– Delivery times may vary depending on factors such as order volume, distance, and traffic conditions.
Please note that while we strive to provide accurate and reliable delivery services, there may be rare occasions where delays or unforeseen circumstances occur. We appreciate your understanding and patience in such situations.
If you have any questions or require further assistance regarding our shipping and delivery services, please don’t hesitate to contact us at [email protected] or through the contact information provided on our website.
Thank you for choosing Milost Cakes. We look forward to serving you with our delectable creations!